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New IL Construction Sample Analysis Requirements

The Illinois EPA adopted new public water supply rules on July 25, 2019 that include modifications to analysis and reporting of new construction bacterial samples.  Under the new rules, new construction samples must be reported as presence or absence of total coliform bacteria.  This is a change from previous reporting requirements of no bacterial growth as measured by the membrane filtration method per Standard Methods 9222B.  This change allows laboratories to adopt current presence/absence methods utilized for the analysis of routine compliance distribution samples for total coliform and e. coli.  While the membrane filtration technique remains an approved method for both new construction and distribution samples, additional confirmation steps are now required when any bacteria is found to be present, leading to additional days of testing, increased turnaround time and cost. Effective immediately, Suburban Laboratories will no longer be using the membrane filter method.

Due to these rule changes, Suburban Laboratories has updated its policy to analyze all new construction samples by Colilert Presence/Absence method 9223B.  This allows for more efficient analysis and faster reporting of results.  It is understood that on some rare cases, a total count of coliform bacteria or e. coli is preferred.  In these situations, Suburban Laboratories will analyze samples via method 9223B using Quanti-tray to obtain a quantifiable bacteria value.  This procedure employs the same technique as in the presence/absence method, detects down to one (1) organism per 100 mL, and is an approved EPA method for drinking water samples.  If you require quantification of your coliform samples, you must notify your project manager and specify this on all paperwork when delivering samples to the lab.

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2019-10-21T14:53:18-06:00October 21st, 2019|News|

FlashPoint: The Fastest Way to Get Your Reports

When reports and invoices are generated they are automatically uploaded to our client portal FlashPoint®. All clients have access to FlashPoint and in the settings can choose to have reports and invoices automatically emailed to them. FlashPoint is the fastest way to get reports and invoices. Without FlashPoint, the delivery procedure is manual, takes longer and is potentially less accurate. To improve on-time delivery, accuracy and efficiency, effective January 1, 2019 we will be using FlashPoint for all client reports and invoices. Clients who do not already have an online account will be enrolled to receive reports and invoices electronically. This process will allow you to receive reports and invoices by email the instant they are generated, retrieve old information and check the status of work in progress. It will also help us in our mission to protect the environment by reducing paper and energy.  To sign up for FlashPoint access, visit http://flashpoint.suburbanlabs.com/Register.aspx or contact your Account Manager.

FlashPoint Client AccessFlashPoint Client Access

2018-11-19T10:29:06-06:00November 19th, 2018|News|

Michelle Carpenter, PhD Hired as Technical Manager

Suburban Laboratories is pleased to announce the hiring of Michelle Carpenter, Ph.D. as Technical Manager for its Geneva, Illinois facility.

Dr. Carpenter has more than 27 years’ experience managing, complex technical operations with special emphasis in process auditing and method development.  She worked for six years as a Quality Assurance Manager and Quality Systems Auditor and six years as the Chief Technical Officer for IIM Laboratory Quality Consultants in Houston, Texas.  Most recently, she worked as Senior Business Consultant for Labtopia, a laboratory quality assurance, technical training and LIMS consulting company also located in Houston.  Dr. Carpenter received her Ph.D. and M.S in Environmental Chemistry from Madison University and B.S. in Biochemistry and Biology from Mary Baldwin University.

“We are delighted to have someone of Michelle’s caliber lead our laboratory. Her expertise with method development, quality assurance, laboratory management and process improvement in the environmental, petrochemical and food & beverage industries will complement our experienced team and provided added value for Suburban Laboratories’ clients” says Jarrett Thomas, CEO of Suburban Laboratories, Inc.

2018-10-26T07:39:51-06:00October 26th, 2018|News|

Our Oak Brook Location Has Moved

Effective Monday July 16, 2018 our Oak Brook Terrace Service Center has moved to:

1S132 Summit Ave Ste. 101A
Oak Brook Terrace, IL 60181

This service center is an unmanned location that houses our state-of-the-art custody lockers.  Clients can drop off samples between the hours of 7:00 AM and 6:00 PM Monday through Friday.  Suburban Laboratories will pick up samples from the custody lockers at Noon and 3:00 PM Monday through Friday.  Clients are reminded that to ensure samples have sufficient holding time remaining to transport and process samples, samples must be delivered to the lockers as soon as possible after collection. Ice is provided on-site for samples requiring thermal preservation.

For questions contact Pat Rodriguez at (708) 544-3260 ext 214.

2018-07-16T14:22:24-06:00July 16th, 2018|News|

Upcoming Conferences January-March 2018

Join Suburban Labs at these upcoming conferences and seminars:

  • January 18 – January 19, 2018:  WI Water Well Association Ground Water Conference Wisconsin Dells, WI.
  • January 26, 2018:  Midwest Water Analysts Association 2018 Winter Meeting and Expo,  Kenosha, WI
  • February 21, 2018:  IWWSG/IWEA Joint Pre-treatment Meeting, Oak Brook, IL
  • February 26 – February 28, 2018:  WI Association of School Business Officials Facilities Management Conference – Wisconsin Dells, WI.
  • March 19 – March 22, 2018:  IL Section of the American Water Works Association Watercon 2018, Springfield, IL.
  • March 25 – March 29, 2018:  WI Rural Water Association – Lacrosse, WI.
2018-01-08T07:42:28-06:00January 8th, 2018|News|

2017 Holiday Hours

Christmas and New Year’s Hours

Friday 12/15/17:  Closing at 12:00 PM for a company function. Due to a 24 hour incubation time, membrane filter coliform samples will not be set up after 12:00 PM on Thursday, 12/14/16

Friday 12/22/17:  Oak Brook Terrace Service Center Only – Closed

Monday 12/25/17:  All Offices Closed

Tuesday 12/26/17:  All Offices Closed

Friday 12/29/17:  Oak Brook Terrace Service Center Only – Closed

Monday 01/01/18:  All Offices Closed

Tuesday 01/02/18:  All Offices Closed

Emergency samples, special projects or samples with short holding times must be pre-arranged with your account manager.

2017-12-15T07:47:49-06:00December 15th, 2017|News|

Thanksgiving Hours 2017

Suburban Laboratories will be closed Thursday 11/23/17 through Friday 11/24/17 in recognition of Thanksgiving.  This includes our Geneva, Oak Brook Terrace, and Mukwonago locations.  No deliveries will be accepted by USPS, FedEx, UPS, or drop off on these days.

BOD Samples:  Due to a 5-day incubation time, samples will not be set up on the preceding Saturday, 11/18/17.

Drinking Water Coliform Samples: Due to a 1-day incubation time, samples will not be set up on Wednesday, 11/22/17.

Samples with short holding times should be pre-arranged with your account manager.

2017-11-06T13:49:20-06:00November 6th, 2017|News|

Fall 2017 Conferences

Join Suburban Labs at these upcoming conferences and meetings:

  • October 17 thru 19 – Wisconsin Wastewater Operator’s Association Conference – Madison, WI
  • October 18 – Illinois American Water Works Association Joint Products Day – Arlington Heights, IL
  • October 24 & 25 – Illinois Rural Water Association Conference – Rockford, IL
  • October 30 – Midwest Facility Masters Conference – Wisconsin Dells, WI
  • November 9 – North Suburban Water Works Association Thanksgiving Meeting – Fox Lake, IL
  • November 16 – South Suburban Water Works Association Thanksgiving Meeting – Chicago Heights, IL
  • December  6 – South Suburban Water Works Association Christmas Party – Orland Park, IL
  • December 14 – North Suburban Water Works Association Christmas Party – Fox Lake, IL
2017-10-02T08:39:07-06:00October 2nd, 2017|News|

Upcoming Conferences February/March 2017

Join Suburban Labs at these upcoming conferences and seminars:

  • 2/7/17 – 2/12/17 Midwest Water & Wastewater Operator Expo Kalahari Resort and Conference Center, Wisconsin Dells, WI
  • 2/14/17 Wisconsin Rural Water Association Sampling Seminar 2017, Rock Valley Community Programs Facility, Janesville, WI
  • 2/15/16 Illinois Water Environment Association/IWWSG Pretreatment Conference, Ditka’s Oak Brook, IL
  • 3/20/16 to 3/23 – Illinois AWWA Watercon Crown Plaza, Springfield, IL
  • 3/28/17 – 3/31/17 Wisconsin Rural Water Association 29th Annual Technical Conference. LaCrosse Center, LaCrosse, WI
2017-02-08T10:00:05-06:00February 8th, 2017|News|

Upcoming Conferences January 2017

Visit Suburban Laboratories at the following meetings and conferences this January:

  1. January 19 & 20, 2017 – Wisconsin Water Well Association Conference at the Kalahari Resort and Conference Center, Wisconsin Dells, WI
  2. January 20, 2017 – Illinois Water Environment Association Government Affairs Conference, at the Chicago Marriot Southwest in Burr Ridge, IL
  3. January 27, 2017 – Midwest Water Analyst Association. Brat Stop, Kenosha, WI
2016-12-13T14:10:24-06:00December 13th, 2016|News|