WASHINGTON, DC, OCTOBER 6, 2015 – The Washington, DC-based American Council of Independent Laboratories (ACIL) announced today the 17 laboratories receiving the nationwide 2015 ACIL Customer Quality Service Award at the ACIL Annual Meeting in Miami, Florida.
Developed in 1996 to address the industry’s quality issues and recognize those laboratories with exemplary quality performance, the Program provides laboratory data users with a mechanism to evaluate testing laboratories. Participants commit to ensuring data integrity, meeting customers’ quality needs and setting performance standards for the testing laboratory industry. No other evaluation program ranks customer satisfaction with laboratory services and requires laboratory management to commit to a data integrity program.
This marks the 3rd straight year Suburban Laboratories has been awarded this honor.